Thank you for purchasing our products at avenirstoremy.com operated by Avenir RTF Trading.
We only accept returns in the event that the item that you purchased is defective. In order to be eligible for a refund, you have to initiate the return process of the product(s) within 7 calendar days of your purchase. The product must be unused and in the same condition that you received it. The packaging should also be in original condition in original shipping container as received. Once we receive your item(s), we will inspect it and process your refund. The money will be refunded to the original payment method you have used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to be shown in your credit card statement.
If the goods/products have been used or damaged by the customer, there will not be any refund. Avenir RTF Trading will also not be responsible if your shipment is lost during the return transit.
Please return your purchase to the following address:
Avenir RTF Trading
Block H-68-5-22, Level 5, Jalan 5/101C,
Cheras Business Centre, Bt 5, Jalan Cheras,
56100 Kuala Lumpur
Please contact us at firstname.lastname@example.org or WhatsApp us at +6017 - 688 2083 you have any questions or doubts.